Conditions of delivery

Your pack shipment

All our products are carefully packed. Parcel are oversized and protected, with in particular a care brought to the parcel containing fragile products.

Products in stock will be sent under 3 in 5 working days as from the effective payment. If the product is not any more in stock and proposed in command, it will be necessary to count an extension from 5 to 6 additional weeks. (Note: according to products LaCeremonieDesPetits reserve the right to propose it in command)

The Customer makes a commitment to indicate us an address to which the delivery can be made and which must be accessible by the deliverers of The Post office or the other carrier.

All orders are sent in Metropolitan France, in French Overseas Department or territory or on the international stage, either in "Colissimo", or in Chronopost in the choice of the customer.

The Post office will deliver your parcel within 48 hours for Metropolitan France (manufactured hours). On the other hand, The Post office does not make a commitment over a minimum deadline of delivery in the case of a delivery except Metropolitan France (indicative deadline from 4 to 8 working days for a delivery towards the international).

The delivery deadlines of our carriers are indicatives. LaCeremonieDesPetits cannot be considered in charge of the non compliance with indicated deadlines.

Note : When you receive a parcel you have to verify its aspect and open it in front of the deliverer or the mailman to avoid any future contesting. You have to make sure of the absence of abnormality (average, product missing with regard to the delivery, the damaged parcel, the hoarse object). We recommend you to use the delivery note of the carrier to indicate the damage noticed in the form of " handwritten detailed, dated, explicit reserves " and accompanied with your signature. If you choose to refuse the goods to the delivery, besides the " handwritten reserves ", you have to ask to the carrier for the dismissal of the parcel to the sender accompanied with a " report of despoliation ".

It can also be necessary to remind the facts under 3 working days following the delivery, by mails registered mails sent to LaCeremonieDesPetits and to the deliverer, especially if you did not make reserve for the delivery or if the parcel was put down in your mailbox without acknowledgement of receipt.

As from the delivery, the responsibilities of the delivered goods are transferred to the carrier then to the customer.